What’s the Safest Way to Arrange an Emergency Tow?

There aren't many good times to get stuck on the side of the road, but some roadside emergencies can be worse than others. Most people would much rather be stuck in the parking lot of a crowded mall than stranded on the side of a rural road in the middle of the night. While these situations may often feel more dangerous than they are, it's still helpful to know how to handle these emergencies safely.

When your car leaves you in a lurch, you can use these three tips to arrange for an emergency tow in a way that's quick, effective, and safe.

1. Evaluate Potential Risks

Getting stranded is frustrating, but rarely is it dangerous. Some situations can present some hazards, however. If you're on a narrow road with poor lighting or visibility, then it's critical to ensure that passing motorists can see your car. Always leave your hazard lights on and if you have any, set up flares or warning triangles behind your vehicle if it's safe to do so.

For unfamiliar areas, it's best to remain in your car and leave your doors locked, especially if you're stuck somewhere far away from well-lit or heavily trafficked areas. It's a good idea to avoid accepting help from other motorists. While these are most likely to be good samaritans offering a helping hand, the safest option is always to wait for your tow driver to arrive.

2. Provide Good Information and Ask for an ETA

When you call for a tow, make sure that the dispatcher has a good understanding of your current location. GPS information can provide your exact location, but it's helpful to describe your surroundings and any nearby landmarks. This extra data can make it easier for the tow driver to spot your car, which means you won't have to wait as long for help to arrive.

It's also a good idea to ask for an estimated time of arrival. Call or text a friend or family member with this information so they can stay on top of your situation. Knowing when the truck should arrive can also help to make the wait a bit less stressful.

3. Wait for Your Tow Driver

Remember that it's always safest to remain with your car and wait for the help you requested. Ensure that the truck that arrives matches the company you called for a tow, and if you're still unsure, don't be afraid to ask the driver for identification. Using your best judgment and taking the time to remain cautious is the best way to get through any roadside emergency safely.

For more emergency towing tips, contact a local towing company near you.